How to Choose The Best Auto Glass Company For Your Windshield Replacement

Choosing the right auto glass replacement service for your damaged windshield is essential. Windshields are a critical feature and paramount to the safety of you and your passengers. You would go to a reputable company for a tire replacement so it should be no different for a windshield, the one thing that keeps you safe from flying debris and rocks. 

But who do you choose? This is the first time you’ve had to replace a windshield. How do you know who’s the best? We realize all these questions are swirling around in your mind. But don’t fret. We put together this list that will help you make an educated decision. By the time you’ve finished this blog, you’ll feel more confident in your choices. 

Experience and Certification

The first thing you want to look for when researching auto glass repair services is their experience. How long has this auto glass service been around? This is important because doing is knowing. Long-standing auto glass companies have a wealth of experience with replacing windshields. Experience is the best education.

Certifications and licensing are important too. Technicians who have followed a path to receive licenses and certifications have been educated to meet a specific standard. Auto glass replacement is about safety so the expectations are there for a reason. You want your technician to know those standards and work with them. 

Reputation and Reviews

Reviews are essential when it comes to choosing a reputable auto glass replacement service. Most companies will have reviews on their website but it’s good to go deeper in your research. Check sites like Google, Yelp, and even social media to see what people are saying about their work and service standards. 

Find out what your neighbors, friends, and families think about the auto glass replacement companies you found online. You want an auto glass company with a good reputation so you can feel confident that the job will be done correctly and with helpful and friendly customer service. 

Insurance and Warranty

You want the auto glass company you hire to replace your damaged windshield to be in your insurance network. You’ll have a selection and we highly recommend choosing a small, independently owned auto glass replacement service as opposed to a big corporation. Independent auto glass services offer a level of service you won’t find with the big boys. 

The independently owned auto glass service you choose should offer a warranty on their work. The warranty should cover any defects or issues that arise after your windshield is replaced. Be sure the company is clear with the terms of the warranty. 

Material Quality

Windshields are our protectors, so you don’t want to skimp when it comes to replacing it. When reviewing auto glass replacement services you want a company that uses high-quality replacement materials. This is especially the case with new or high end vehicles. 

Some companies might offer a glass option that’s less expensive but those options may not meet the safety standards required for your vehicle. You want a company that uses OEM (Original Equipment Manufacturer) or OEE (Original Equipment Equivalent) glass to ensure your vehicle has the highest quality windshield replacement. 

Price Transparency

A reputable auto glass service will be very clear with the cost of replacing your windshield. You want to avoid anyone who gives a vague estimate and won’t break the cost down in a way that’s clear and easy to understand. 

ADAS Calibration

If your vehicle comes with Advanced Driver Assistance Systems (ADAS) then you’ll need a calibration of the technology in your windshield when it’s replaced. Many safety features in your vehicle work with radar and cameras embedded in and near your windshield. So, when you replace it, that technology needs calibration so the ADAS works correctly. 

You don’t want to work with an auto glass replacement service that doesn’t offer ADAS calibration as an add-on. And you don’t want to skip this step, otherwise, you can void your warranty and put yourself in danger. 

Do You Need a Windshield Replacement in the Texas Panhandle Area?

If you need a windshield replacement and you live or work around Amarillo, Plainview or Lubbock, TX contact us at AA&A Windshield & Glass. We’ve been in business for nearly forty years and replace more than 3,500 windshields annually. Our technicians are experts in the field and our customer service is a top priority.